want to know...
Please email me
to discuss any item(s) you wish to order. Likewise, should you prefer to
speak in person, you may phone me in Montreal at
love to chat with you to discuss any details, questions, proper fitting
concerns, measurements, pricing...As
well as anything doggy! ;-)
(Please phone if possible during business hours: Mon. through Fri. 9:00am~5:00pm).
I look forward to
designing something spectacular for your Posh Pup!
In-stock orders will be processed within approximately
2-4 business days.
Custom orders require
for design, manufacturing, preparation and handling; its timeframe dependent
upon both order-size and busy periods. There are occasions where small
custom orders are processed in much less time. Posh Pawz will be happy
to provide an approximate shipping time at the time of your order.
Can't decide on that perfect gift for a four-legged friend? No
worries, Posh Pawz offers gift certificates by email...fast and convenient.
Doesn't your discriminating friend deserve the gift of Posh Pawz? Feel free
to inquire today!
All orders are shipped
International Money Order. In some instances
Paypal may be
approved for use.
Credit cards are charged at the time the order is
placed. COD shipments are not available. A $25.00 US fee will be applied to
all N.S.F. (Non-Sufficient Funds) checks.
Items are shipped by
Canada Post or
Purolator depending on
the shipment’s size and destination. Shipping charges are determined by the
actual shipping fee, insurance fees, and applicable handling fees.
Posh Pawz is
delighted to give back to the dog community...and prides itself on donating it's
exclusive items up for auction, for various Charitable Dog Rescue Organizations
as well as CKC and AKC National
Specialty Events throughout
Posh Pawz donates several
thousand dollars annually to dog breed events and rescue organizations. but
obviously cannot donate to each and every request. Please
understand, however, Posh Pawz will always put it's customers' groups and
organizations as priority; along with those organizations choosing to link
www.poshpawz.com from their organization's website.
Please direct your personalized letters to me, understanding that bulk
mailings or mailings not personally addressed to myself, will be discarded
as spam. There are too many worthy organizations out there, vying for
donations...please make an effort to take the time to know the person and
company from whom your are requesting a donation.
I look forward to hearing
personally from your organizer, so we may discuss a possible
donation to your special Dog Event!
Measuring for Custom Orders:
Posh Pawz is pleased to take your custom orders and as such requires you to
take measurements of your dog. Please go to the “How to Measure your
Posh Pup” page and use the instructions and diagrams to help you. Posh
Pawz requires the exact dog’s body measure, so please do not add any extra
to your measurements. Saying “I’m not really good at measuring” isn’t
Posh Pawz will be happy to assist you in any way possible, so please feel
free to phone or email for assistance with your measuring if needed.
*If you absolutely
must cancel a Custom Order:
happens...we know...but we must make you aware that
responsible for all costs associated with your custom order to the point of
its cancellation (which may be equal to the total amount paid for the item)...all
processing, designing and manufacturing costs that are a result of your
order, and any other charges which may have already accrued. Most
orders from Posh Pawz are “Custom Orders" as Posh Pawz does not typically
If there is a problem with your purchase,
Posh Pawz immediately
upon its receipt.
Except in the rare case of manufacturing
orders are absolutely non-returnable.
Prior to returning/exchanging any item, a
Return Authorization Number (RA#)
must be obtained from Posh Pawz
15 days from the order’s original shipping date
and Posh Pawz will provide a replacement item or in-house credit. Returning
items must remain in original condition, unused, and have all original tags
Pawz collects customer information in an effort to facilitate your order and
to communicate with you about our latest products, special announcements and
Posh Pawz will not give, rent nor
sell your e-mail address or personal information for any reason.
Your credit card information is never shared with third parties except for the
purpose of processing payments for the products you have ordered and as
required by law.
Posh Pawz guarantees its products against flaws in
stitching and craftsmanship. Wear of decorative trimming, materials and
lining, i.e. snags, pulls, etc. and the loss of set crystals, brooches and
adornments are considered part of normal use and as such cannot be
guaranteed. Dogs scratch, chew, claw, pull, play and gnaw and as such, Posh Pawz cannot guarantee its products against any of these factors. Only the
customer can determine the appropriateness of a particular item for his/her
pet. If your dog is hard on his/her collars or clothing, please inquire
about which trims/fabrics would be best suited to his/her needs.
*It is the
customer’s responsibility to regularly check any dog product for its
eventual wear and tear. Always make sure to adjust collars properly before
attaching a lead; particularly for sighthounds, making sure they can’t back
out of their collars. Check stitching at stress points of collars and
leashes, check leash clasps to assure they close snuggly and never use a
collar or leash showing signs of frayed webbing (the structural material
beneath the decorative trimming).
Canada Inc., Posh Pawz® shall not be liable for proximate, incidental,
consequential or other damages to property or injuries to persons or animals
including recovery of losses resulting from negligence and/or the use of
Posh Pawz® is the registered trademark of Candis
Noble-Harris, used under license by 4011741 Canada Inc.